Condo Lock Out
Should you lock yourself out of the condo, please call Cary at 808-494-4977. You can prevent this by recording and remembering your personal digital code and keeping it with you as you enjoy your day. Lock Out Fee: $75. Please note that Cary will respond only to lock outs. She will require valid photo identification to verify that you are the registered guest in our condo.
Condo Maintenance Emergencies
If you have an urgent issue that requires immediate attention (clogged toilet, water leak, etc.), please contact Judison at 808-635-8713. Please note that Judison will respond only to an emergency. Please contact us directly with your non-emergency maintenance questions or needs.
Security, Noise, Non-Smoking Enforcement
Please contact our onsite security team if you have a safety concern or if you are impacted by another guest violating HOA house rules (noise levels, smoking or vaping in nearby condos, etc.). They may be reached at: 808-378-6265 (direct line between 3pm-7am) or 808-652-4537 (24 hr. dispatch). You may also contact the Islander Property manager at 808-699-1330 between 7am-3pm for concerns regarding noise or smoking violations, etc.
Contact us for everything else!
For everything else, please contact us at 512-576-1448. Text for the fastest response. You may also e-mail us at email@example.com. After 4pm Kauai time, we will reply early the following morning.